Customer Feedback

We work hard to provide McIntosh service worthy of your positive customer feedback! Check out some of our reviews below. Reach out at our service link for help with your repairs. We know you’ll be satisfied with our McIntosh service and leaving customer feedback of your own soon.

11/13/24 RS MA5100: It sounds ABSOLUTELY AMAZING, better than it has in decades. I can’t express the depth of my appreciation for all of your hard work and (literal and figurative) heavy lifting.

10/26/24 JC MAC1900: mucho better FM! Before, the tuning was always twitchy … and very hard to dial in. It sounds glorious again … Hard to find competent tuner techs today, glad I found you on AK.

9/27/24 RC C26:  I received the C26 yesterday and was very pleased with the final result. The unit looks like new! I can see why your reputation is held in high regard. Great work …

5/23/24 JK MA6100: Without source input, turned the volume up and down … listened for oddities: nothing, silence throughout the volume range. So, tunes … sounded great. The highs were open, not pinched, brighter than we remembered but VERY clear. Left-right blend was exactly in the center of the room … the volume hits 8-9 and we see if the highs remain clear: Yep. Well done!

4/25/24 DC MX110Z: … already sounding great.  I appreciate your work on the unit and communication throughout the process.  I’ll be sure and recommend you.  Thank you sir. 

4/20/24 RS MX110Z: Thank you very much for your work on the MX110Z and getting her back in tip-top shape.  Also appreciate the great communication and all the details.  Thank you sir. I’ll be sure and contact you again …  And I will be sure and recommend you to anyone I know … 

3/27/24 JF MX113 MC2105: … I’ve been listening to some of my old records … and I couldn’t be happier! The system sounds amazing. Thank you so very much for the work you did …, it was really a pleasure dealing with you. I”ll be happy to recommend you to anyone!!!

3/24/24 PH MA5100: I received the unit Friday and its playing great … Thank you again … turn table sounds very good.

3/23/24 MT MC754: Thanks for your work. … I really appreciate the detailed description of the repair process which you include on the invoice as well as the performance evaluation information.

3/16/24 RC MC2500: Hey Bob the amp sounds great. Well worth the trek. Thanks again!

1/26/24 JW MC275-VI: Both amps are up and running and sound fantastic. Thanks again for your help. 

1/9/24 WS MC2505: The amp sounds, and looks, wonderful. Thank you so much for the suggestions and work! I’ll reach out … regarding the next project. 

1/9/24 JC Marantz PM550DC: I got it hooked up and only gotten to crank it up pretty loud once but sounded great!! Just wanted to really thank you again for your great work … I can’t thank you enough!!! 

12/16/23 Audiokarma re: C22: Bob – You are AWESOME. 

12/15/23 PS MA5100: I really appreciate your efforts with this unit.  … honestly I can’t imagine anyone else could or would have done as good a job on this.  Thank you.

12/11/23 CP C32 & MC2205: … sounds great.  Thanks for your help.

12/6/23 MS MX-130: Thanks for turning it around so quickly!

11/19/23 TW MAC1900: The receiver … looks great!  Thanks, again, for your help in bringing  this old gal back to life. All that I can say is WOW!  It sounds really good!!  I’m now enjoying Steely Dan’s “Plush TV Jazz Rock Party 2000” …  I’ve always regarded their music as the best test of any stereo system, and she handles it with aplomb.  Also, her FM-tuner has never sounded better. Thank-you, thank-you, thank-you; you’ve made my ears very happy.

11/13/23 DA via AudioKarma: Bob re-furbed my MAC4300V and it works like new. It’s prominently featured in my main system … Bob made it function like new. Thank you. He is very thorough and communicates very well so you know you’re in good hands.

EK 11/1/23 MR78: … it looks and sounds great! Thanks again for all the work you put in to it.

BN 10/27/23 MA6100: Dammit Bob, how sweet it is to be reunited with my Mac. It sounds as good as it did 47 years ago when I first got it, maybe better now … Thank you for a job well done from the bottom of my heart

DZ 10/1/23 MA6800: Wow thanks … great job

RZ 9/1/23: Just wanted to say thank you so much! Looks like it is working like a charm. I am very grateful for your help with all of this! Thank you!

CT 8/25/23: Big shout out to Bob the tech, sent him my amp two weeks ago and I got it back today a day before my birthday, a great birthday gift for me. Don’t hesitate to send your Mc to him he is a great guy.

RW 8/20/23: Impressive work on these units.

JC 8/16/23: I was like a kid at Christmas yesterday when I got home from work and opened the box!! Gave me chills after hooking it up and cranking loud! Absolutely sounds great and works even better! I truly can’t say thank you enough my dad would have been proud of your work I know I sure am! … I can’t say thanks enough or be happier knowing you brought it back to life!

raco via Audiokarma 7/15/23: thank you Bob the Tech … Much appreciated

GR 6/28/23: Thanks again for the extra effort …

SL 6/28/23: I just wanted to say how pleased I am with your work. I’ve been running these for long periods of time … with no issues whatsoever.  I almost think they sound better … Thank you for the great work …

JJ 5/23/23: THANKS BOB!

JG 5/10/23: all good… C32 sounds great. Thank you for all your work. … I am quite sure this preamp will outlive me! I’ll recommend you to all my MC friends!

MM 3/28/23: Bob the Tech Audio was great and easy to work with. Bob took a McIntosh preamp that was giving me trouble with static, noise and dropouts and fixed it beautifully. He maintained great communications and replied quickly to my questions as he went through the unit and gave me an honest assessment of the problems. Within a few days of sending the unit to him, it was repaired and on it’s way back to me with a reasonable repair price. The stereo sounds great again. Bob’s awesome and I would highly recommend him to anyone.

MM 3/29: I wish I got to meet you. You’re a good man. 

MM 2/25/23: You’re awesome Bob. 

GR via Audiokarma 12/19/22: I just want to share my recent experience with Bob the Tech Audio … He recently serviced and restored our McIntosh C32 preamp, and we are very pleased with his work. Bob gave prompt, friendly, and knowledgeable answers to all my many questions, regular progress updates, and a detailed description of the work he completed (it was a lot, including replacement of all electrolytic capacitors, new ribbon cables, LED upgrade, and more)… the preamplifier looks great, sounds great, and seems to be functioning flawlessly. We are very happy with Bob’s work!

Lapsley H. 12/17/22: It’s back in the system and it sure looks good!  … it certainly sounds better than I remember … and by a significant margin.  And the stereo imaging is improved as well.  

Marty G. 12/15/22: Thanks! I fired them up and … It was great.  They’re powerful and glistening, scintillating, and minty fresh.

Geoffrey R. 12/13/22: The preamp looks and sounds wonderful! 

Reuben D. 12/3/22: Received the JBL SA 600, thank you for the care in packing it.  … It sounds fabulous, thank you very much for resurrecting it for me. Your work is much appreciated …

Mike P. 9/19/22: Hooked back up and sounds fantastic. Thank you for the great job … 

Bob W. 8/15/22: I just wanted to give a thumbs up, to Bob, @ Bob the Tech Audio. https://bobthetechaudio.com/. My Mc500, has had a long term issue, with high operating temps. (Even @ Idle) Problem cured, and a comprehensive report given to me, regarding the investigation, and solution. … there aren’t many Techs out there, (particularly, Mcintosh Specialists) these days. Thanks, Bob!

John 8/14/22: YOU’RE THE BEST!!!

John N 7/19/22 (MC2105, C26): THANK YOU – THANK YOU – THANK YOU –   … Well, after some previous ‘service attempts’ what a true pleasure to power up the system & have it again play like “just out of the box”!! … PLEASE feel free to give my name … to anyone that needs to hear from your most satisfied client!! Again, THANK YOU.

John H 7/10/22 (MA230): Thanks for getting these units back in use! They will be appreciated for a very long time.

Craig B 7/2/22: If I hear anybody looking for Mc stuff, you’re the man!

George G 6/12/22 (C32): That is why I only want a guy like you to work on my stuff … you do it the right way … Many thanks on all the help you have been on this stuff.

Kiegan L 3/30/22: Just wanted to let you know that my MAC sounds absolutely fantastic, I cannot believe how low the noise floor is, and how little distortion I am getting, it sounds fresh out of the box. I am so grateful I was able to find your services, you are a true master at your craft. I will recommend absolutely be recommending you, and will be returning with more business in the future!

Dave P 3/29/22: Don’t mind my messy music room. Listening to a MOFI pressing of “Abbey Road”. The separation in this preamp is better than I have ever heard. 

MX112 in a happy customer's listening room

Craig D 3/27/22 (C20): Wanted to give you an updated on the C20 you redid for me.  … Happy customer. 

JH 3/8/22 (MC2105): It looks fantastic 😃. I am very happy with everything you’ve done to really restore it.  

LH 2/4/22: I also now really enjoy, once again, those big blue beautiful meters.  The amp sounds great too!

Ryan 12/6/21: I am more than satisfied with Bob’s work! This is the type of person who has amazing skills that is certainly becoming more and more rare. The total cost was very reasonable and probably spent more on the box and shipping than anything (except glass). I have since been listening to this work of art almost daily and appreciate it every time. If anyone needs even the smallest repair to large scale repairs, please consider using Bob the tech audio.

Keigan L 11/11/21: Thanks so much for getting this running!

Neil 10/24/21: I received my amp today and plugged it in and wonderful  sound of Mcintosh came out after 4 months of going to different shop and nobody could fix it. Thank you again for bringing my music back! It cost me more to ship than you [to] repair my amp. Thanks again.

Hal 9/19/21: Hey all, so an update for you. I sent this off to Bob at Bob the Tech Audio and had him repair it. … Amp is back in my system and working great.

Much thanks to Bob, great business to deal with, he kept in touch with me during the diagnosis/repair process and let me know what was going on each step of the way.

Ryan K 9/5/21: (re: MC7205) You are the man!

M 8/14/21: The way that you help others … speak of itself. You are the man.

RW 8/9/21: Yoooo!! I’m at my buddies house… picked up the amp today. Holy SHIT…. Kudos … great job, once again. … [money] well spent. 

George 7/14/21: Thank you, you’re the best Bob !

Pete 6/4/21: Thanks again for your good work. A good addition to my vintage audio collection and sounds wonderful … . Thanks again.

Harvey 6/3/21: The work looks excellent.

gigman 4/30/21: Bob the Tech Audio Rocks !!!! I got to talking with Bob the Tech Audio about my … C32 and was immediately impressed with his resume and experience working on older McIntosh components. Unlike many who claim they can work on these older components, I was convinced he would do it the right way. It would be impossible to say too many nice things about Bob. I sent the unit out to him … Bob soon saw the problems, there were many, … my confidence in Bob’s ability held true. I couldn’t be happier with the finished product as it sounds totally amazing now. I strongly urge anyone looking to having work done on vintage McIntosh components to strongly consider him.

Ryan 4/29/21: I cant tell you how much I appreciate your service. I especially appreciate you convincing me it was repairable. I’m a bit disappointed, to be honest, that the original Mac certified repair shop said it was dead without a full replacement board. … Thanks again Bob.

Shujaa 1/22/21: I have amp repaired by BOB THE TECH AUDIO (https://bobthetechaudio.com/). He did a great job, it works great. Fantastic sound. Bob was very help and I am very happy with his service.

hirscwi at Audiokarma 1/14/21: Thanks @Bob the Tech for hanging in there with me. Your suggestions ultimately helped me find the problem.

wk at Audiokarma 10/24/20: Thank you … for sharing this information. My MC 502 is back to working normally again. Thank you … for your kind assistance.

rntlee at audiokarma 10/12/20: Hi Bob, appreciate the help with it…I owe you a steak dinner!

David B. 9/4/20: Your tech’s repair was magnificent and my … music never — ever — sounded better.  I’m running my original AR9s … with the MC2000 and they are ridiculously happy to have the Mac back. … Please pass along my deep appreciation to your tech for his savvy and skill. His writeup was terrific.